LEARNING SERVICES:
Emotional Intelligence (EQ) Training
Emotional intelligence is the ability to sense, understand, and effectively apply emotions to be more collaborative and productive with others (TTI Success Insights).
Research conducted by Dr. Daniel Goleman (co-director of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University) has shown that successful leaders and top performers in any field also tend to have excellent emotional intelligence skills. These “soft skills” are not just nice to have, they seem to be a predictor of who will ultimately succeed in the workplace.
How would you rate your skills? Are you able to:
Identify where your emotions are
coming from?Remain calm under pressure?
Avoid becoming defensive?
Admit to a mistake?
Listen without jumping to conclusions?
Try to see things from another’s perspective?
Wherever you are in your emotional intelligence journey, the good news is that you can continue to grow these skills well into old age. In this engaging workshop, participants will explore what we mean by emotional intelligence, why it is important and how they can grow their own skills to become even more effective in the workplace.
75% of the Fortune 500 companies use emotional intelligence training.
What Does the Workshop Cover?
What is Emotional Intelligence and why it is important:
Define emotional intelligence
Business justification for focus on emotional intelligence
Workplace applications
The Science Behind Emotions:
Language and emotions
The anatomy of an emotion
Emotional triggers and their sources
Emotional Intelligence and Leadership:
EQ leadership styles
When is it best to use which style?
The relationship between EQ and specific leadership competencies
Emotional Quotient® (EQ) Report:
Understand and interpret EQ Scores
Identify strategies and techniques to grow EQ
Action planning
Who Should Attend:
Individuals wanting to be their best selves in the workplace
Leaders wanting to maximize their leadership capabilities and lead high performing teams
Anyone wanting to explore strategies and techniques to manage their negative emotions and perform optimally
What You Will Learn:
What emotional intelligence (EQ) is and why it is important in the workplace
The five major components of EQ and how you currently score on each
Your own emotional triggers and their sources
Strategies to grow your EQ and become a better teammate and/or leader
Looking for one of our other classes? Go to the Moser Learning main page.
Contact us today and let us show you how we can help.
Listen to our podcast about Emotional Intelligence!
S5E11: Emotional Intelligence with Lesley MacKellar
Lesley Mackellar is talking to us about emotional intelligence. Lesley is helping Moser Consulting put together a very thorough workshop on emotional intelligence or EQ and today she's joining us to go over some of its curricula and to speak about the topic in general.
Lesley was born in Zimbabwe and lived in Canada, South Africa, and the United Kingdom before settling in the United States more than 30 years ago. For the past 5 years, she has been leading her own executive coaching and leadership development practice. She has worked with over 300 executives in a variety of industries and frequently focused on developing emotional intelligence capabilities.
With more than 25 years of business experience on three continents, she works with organizations to address their critical business challenges and improve overall results. To support these efforts, Lesley works with leaders to identify the changes they need to make personally or with their teams to ensure organizational change is sustainable.
