Compassion, understanding, kindness, and care are all words that come to mind when we think of empathy. But these days it seems that we see less and less of that in our society. Maybe it’s social media. Maybe it’s our busy schedules or our seemingly declining mental health. Maybe we can even blame some of it on the lasting effects of the pandemic. Whatever it is, humans just don’t seem to have as much empathy for one another as they used to.

It’s a term we hear more often now. Neurodiversity. But what does it mean? There are many different and complicated definitions. Simply put, it’s a word used to describe the unique way a person’s brain works. Being neurodivergent means that your brain functions a little differently than someone with a neurotypical brain. This can mean anything from conditions like ADHD, cognitive delays, autism, dyslexia, or many other variations of the human brain.

So often, we look at leaders as just being in their positions because that’s who they are - natural born leaders. They have the skills, they can “talk the talk, walk the walk”, and are meant to be where they are. Maybe there are some who have traits that make them feel more at ease in a leadership position. Throughout Moser Learning’s DISC training we discuss how high D styles tend to be go-getters, self-starters, and are highly competitive, making leadership roles a goal they set for themselves. That doesn’t mean someone with a different style can’t be a leader or that those with high D styles didn’t have to work hard to get where they are! When we look at leaders as having just arrived there, we dismiss the journey they took to get there. Or, as Dr.Seuss puts it in a much more amusing and poetic way, the “strange birds you’ll get mixed up with”. It brings to mind the iceberg image. Above the water we see their success. But below, we don’t see the failures, disappointments, late nights, rejection, sacrifice, and hard work.

When it comes to professional coaching, the impact is no different. It can save careers, boost careers, make us leaders, and transform us into great leaders. Having the right coach makes all the difference. It’s a partnership that empowers individuals to unlock their full potential and achieve their professional goals, while impacting them personally. In the ever-evolving landscape of the professional world, coaching serves as a valuable compass, providing guidance and support to navigate challenges and capitalize on opportunities. A good coach can help you realize your strengths, face your challenges and conquer them, increase your self-awareness, grow your emotional intelligence, and so much more.

Sometimes growth happens naturally and unexpectedly. Life lessons, mistakes we’ve made, teachable moments, or just being forced to expand even if we may have resisted. But what if we chose to focus on learning and growing and were intentional about it? What if we were determined that this is the year we are going to make learning a priority? How much more could we grow? How much could we share with others? We tell ourselves that learning a new skill, becoming more self-aware, or taking that training can wait. Afterall, we are busy people who have to set priortities. What if in this coming year we put learning first? We may see that other things in our lives just fall into place.

What do you think of when you hear the word “leader” or “leadership”? For most people, we probably think of people like the president, the CEO of a company, or our supervisor. Maybe an outspoken celebrity comes to mind or someone who is innovative and breaking strides in a certain field. People who aren’t afraid to stand on the stage front and center, those who take charge, and call the shots. Sure, we want our leaders to be people we look up to, people who lead the way, people to get out there and show us how it’s done!

Diversity, Equity, Inclusion & Belonging (DEIB) has become a significant topic in the workplace. While it may seem like another buzzword, it is essential to recognize its importance for a successful workplace culture. Despite the complexities related to diversity issues, most candidates recognize the significance when researching a company and during the interview process. However, the question remains, how do organizations ensure progress towards DEIB is achieved? The answer lies in diversity and inclusion training to provide teams with the knowledge to create cohesive and positive work environments. This training allows companies to unlock the potential of their employees through greater awareness and understanding of how their actions may impact others.

Continuous learning is an essential aspect of employee growth and business success. The world is changing fast, and new technologies are frequently being introduced. Knowledge and skills become outdated quickly, and this is where HRLearn comes into play. HRLearn offers organizations the opportunity to provide their employees with the resources to develop their skills.

Learning has become an integral part of any business's success story. HRLearn is a learning management system (LMS) solution that enables organizations to provide their employees with the latest knowledge, anytime and anywhere. The platform's user-friendly interface makes it easy to enroll and participate in courses, and the automation of enrollments makes it simple for new hires to get started. With HRLearn, businesses can develop and produce training specific to their needs and goals. And, the ability to track and manage certifications and compliance content ensures compliance requirements are easily met.

If you’re a manager, business owner or leader, you want your team to run like a well-oiled machine. You expect efficiency, effectiveness, and the ability to deliver results. However, what happens when you realize that some of your team members are now tasked with managing projects – despite having no formal training?

These accidental project managers are an all-too-common occurrence in today’s workplace. They’re often thrust into a new role because of their skillset or experience, without any guidance or support on how to manage a project effectively. For many, this can be a daunting and stressful task.

But, as a leader, you don’t have to leave your team members floundering in these situations. By investing in project management training, you can equip them with the skills and knowledge they need to succeed.

In a manufacturing setting, the ability to empathize with one’s coworkers and customers can have far reaching benefits. From better communication between teams to breaking down silos between departments, developing an empathetic workforce can be key to success. Empathy training is an effective tool for teaching employees how to understand and relate to each other’s emotions and experiences, leading to a healthier, more productive working environment. Let’s take a closer look at why empathy training is important for manufacturing workers.

In the age of digital media, it is easy to forget the power of human connection when it comes to customer experiences. The sales, hospitality and customer service industries have always relied on empathy and human connection as cornerstones of great customer experiences. However, with the introduction of digital communication, many businesses are starting to lose sight of how important these skills can be. That’s why we’re here to remind you that empathy is still key for great customer experiences!

If you have ever managed or hired people, you understand the importance of hiring the right person for the job. The cost of a bad hire is estimated to be twice the annual salary of the position, so it’s important to take steps to ensure that you find the right fit for your team. One way to do this is through job benchmarking—a process that allows companies to review their current and future job requirements and identify skill gaps between existing and potential employees.

It is with great anticipation that we announce the dawn of a significant transformation at Moser Learning and Development! Our core belief is that growth and development is an ongoing process, and our goal is to provide world-class learning.

Emotional Intelligence (EQ) is all about helping you notice your emotional energy and making choices to react to what is happening to you in a way that fosters long term personal growth. This is a muscle we can exercise and strengthen with a little work. People have an average of 80 experience each year that, if they noticed and acknowledge them, are personal growth opportunities. Most people only identify and act on 3 of those. Many times people may avoid the negative emotions or pretend everything is ok. These 14 exercises will help you acknowledge your emotions and exercise your EQ muscles.

“In the social and emotional realm, this is what I want to create through my interactive, human-centric trainings on empathy:  workplace first responders.”

How can you be the support someone needs in a moment at work?